Privacy Policy

Introduction

At epadho.com, the privacy of our visitors is of prime importance to us. This privacy policy documents explain the type of personal information received and collected and the utilization of the same. Your information is mainly collected for professional purposes to communicate promotional offers and new services. The policy is equally applicable to all types of users unless mentioned explicitly.

Type Of Personal Information We Collect

The information collected is only limited to the information required to provide users with services and send other promotional offers. It is the data contained in the log files which includes your IP address, your ISP, browser info, time you visited our website, page you accessed, referring website or application. However, providing personal data is voluntary. The personal data we require to serve you will be specifically mentioned in terms of relevant fields of web forms.

Any other data asked in form of questions related to personal, academic and professional background or your habits is for research and development purposes to continue improving the tests and send across information of your interest in future.

How Do We Use Your Personal Information?

We use personal information collected via this website for the purposes of:

• Dealing with your inquiries and requests
• Sending promotional newsletters

We utilize your personal information to study your usage pattern and understand the way you access and use our services to improve upon and introduce necessary updates in the website.

Commercial Communications Using Your Personal Information

We may use your personal information to communicate business activities like website update, commercial communications about products, services and offers. You may opt out of receiving information about our products and services. You may also receive our RSS feeds if you have subscribed for them.

How To Get Your Concerns Resolved?

For any concerns that you have regarding the Privacy Policy or the website or information on handling of your personal data, please contact us at info@epadho.com

An approximate time frame for delivery of the service goods.

So, when will my order arrive, you wonder? In the checkout view, before placing your order, you will be informed of the  estimated delivery time following our approval of your order. If we approve your order, you will receive a shipping confirmation email containing all relevant information about your order.

What can the customer do if they do not receive the products?

The refund will be made to the same payment method you used to place the order, within 15 days of us receiving the items back. If you have not received your refund within 15 days, please contact Customer Service and we will help you.

How can they access the products, is there a platform and account they can download the finished products/services?

The account you used to access the products/services can be used as per your validity even after the product/services are finished.

How long should they wait for the products before contacting you?

Users doesn't need to wait for their login details because after the payment confirmation our system will auto send the customer login details on their given email id. If customer facing any issue then they can contact our live agent for supprt and we will rectify the issue within 2 hours.

Information Received From Internet Service Providers Through This Website

Like any other website, this website receives information that is automatically generated by a user’s internet service provider (ISP) which are stored in the log files. This log files may include the IP address (a number automatically assigned to a computer by the ISP), the associated URLs, domain types, the browser type used to access our site, the country, state and telephone area code, the location of the ISP servers, the referring URL, the pages of our site that the user views during their visit, any search terms entered on this site, and the user’s website address and email address. This information may be collected for various purposes like system administration, to analyse and monitor trends, level of user activity, track user’s movements and gather vast demographic information. IP addresses or any log file information is not linked to any personally identifiable information. However, we reserve

the right to link IP addresses and other information supplied by the ISP to your personal information in order to protect the integrity of our system and for security purposes.

About Security Of Your Personal Information

We take thorough precautions to protect your personal information by limiting it for promotional and research use and not allowing access to third party. We use strict norms and deploy appropriate physical, electronic and managerial procedures for access, disclosure, alteration or destruction of the personal information. For any credit/ debit card transactions, we provide secured gateways.

Disclosure Of Your Information

For any legal purposes, we reserve the right to disclose your personal information according to the requirements of the law when we believe that doing so is in company’s best interest. In case of mergers or acquisitions, we reserve the right to transfer any information including your personal information to a successor.

Cookies And Its Usage

A 'cookie' is a small text file sent to your browser by the web server that enables your computer to access information on a particular website in a faster and more efficient manner. The use of cookie is to identify you when you visit this website. Recording user-specific information for example frequent page visits or browser type, will help us present a personalised version of the site to the registered user. You will mostly be prompted by your browser to accept or decline cookies or receive warning prior to a cookie storage on your hard drive or your browser will automatically accept the cookies. You can refer to your browser settings to know more to deal with cookies manually. However, some services or facilities on the website may not be usable if you choose to disable any cookies we place on your computer.

International Transmission Of Information

This website is basically operated and administered in India. However, due to global nature of the Internet, the transactions and process might be of international nature and thus the processing of any information electronically can be in international manner and have respective effects. We will but adhere by strict data protection standards to protect all your personal information.

Third-party Links And Its Working

The third party links that you might access via our website might use cookies to collect data or ask personal information. However, we have no control over their activities. This Privacy Policy does not cover their terms and policies. To access the same, kindly, refer the Privacy Policy of the respective third party for their detailed practices and ways to opt out of it.

Updates To This Privacy Policy

Any changes to the Privacy Policy will be posted immediately. We suggest you to review this section periodically for any updates.

How Can You Reach Us?

For any questions or concerns about this Privacy Policy, please contact us at info@epadho.com

User Consent

By using our website and any other resources from our website, you provide your consent to the collection and usage of your personal information as described above in the privacy policy.